New upgrade! Big logistics, big customers, big service!

In order to help the network better serve key customers and meet the personalized and customized logistics needs of more enterprises, large e-commerce and other high-quality customers as well as the broader market, recently, the headquarters has set up a special key account team and launched the key account service.

The key account team will rely on the resources of the head office, through service upgrading, security upgrading and policy upgrading, and work with the network to customize logistics solutions with better service and safety for high quality key customers.

Big customer, big service

Key customer service is mainly targeted at listed companies, well-known enterprises and super customers whose monthly average shipment is higher than 1000 tons.

This kind of customers, more strict control of logistics costs, higher requirements for service quality, need more excellent logistics enterprises to undertake. Anneng for this demand, for large customers to create a special solution.

On the policy placement, Anneng on the one hand will tailor more competitive favorable policies, on the other hand will ensure the inertia and stability of the policy, for the network to leverage high-quality customers to provide fulcrum, and promote long-term stable good cooperative relationship.

In large customers especially value the quality of service, also made a comprehensive consideration. Major customers will be included in the VIP customer pool of the company, and VIP protection will be provided from product identification and other details to sales and after-sales, awareness enhancement and active actions. The operation and customer service departments will also open the green channel to provide maximum support and quick response.

Big platform, big support

In business cooperation, excellent qualification, loud brand, strong strength, is the basic threshold of high quality customers to choose suppliers.